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IRS launches online payment and transcript services


Over the summer, the IRS launched two new electronic services, Direct Pay and Get Transcript, to help expedite and simplify the processes. Direct Pay allows taxpayers to pay tax bills or make estimated tax payments. It also allows taxpayers to set up payments up to 30 days in advance and check the status of pending payments. Get Transcript allows taxpayers to obtain a record of their IRS account.

Direct Pay

Direct Pay allows you to pay your individual tax bill or estimated tax payment directly from your checking or savings account at no cost. You will receive instant confirmation that your payment was submitted, and your bank account information is not retained. There are five steps to making a payment.

  1. Provide tax information.
  2. Verify your identity.
  3. Enter payment information.
  4. Review and electronically sign the transaction.
  5. Print/record your online confirmation number.

Get Transcript

Get Transcript allows you to view and print your transcript immediately or request it to be mailed to you. You can choose from Tax Return, Tax Account, Record of Account or Wage and Income transcripts. IRS transcripts are often needed to validate income and tax filing for mortgage applications, student and small business loans and during tax preparation (IRS, 2014). There are six steps to getting a transcript.

  1. Sign in as a guest or create a login. (If you sign in as a guest, you will have to re-input your information each time.)
  2. Obtain a confirmation code. When you sign in, you provide your email address and will immediately be sent a confirmation code for your use.
  3. Input personal information, including name, date of birth, address, Social Security number and filing status.
  4. Identity verification questions (i.e. mortgage interest questions, counties you have lived in, etc.)
  5. Select reason for transcript.
  6. Select which type of transcript you want to view from among:
    • Return Transcript
    • Record Account Transcript
    • Account Transcript
    • Wage & Income Transcript

If you file your tax return electronically, it will take about three weeks before the tax transcript will be available. If you mailed in a paper copy, it takes about six weeks.

You will need the following information to verify your identity.

  • Name
  • Social Security number or Individual Tax ID number
  • Date of birth
  • Filing status
  • Mailing address
  • Third-party verification questions
  • Valid email address

If you need additional guidance with Direct Pay, visit or for Get Transcript, visit

IRS. (2014, October 16). Get Transcript. Retrieved from Internal Revenue Service: